Privacy & Security

Privacy Statement

As insurance and financial services agents, Northbay Auto Insurance Center, Inc and its agents (collectively "Northbay," "we" or "us") must obtain information about you, our customer, to be able to provide effective and beneficial services to you. We recognize the importance of keeping your personal information confidential. This notice explains our privacy policy.

  1. Only authorized Northbay employees and its agents will have access to your personal information.
  2. We do not sell consumer information. We will not share the personal information of our current or former customers with insurance companies, adjusters or other vendors for any purpose other than the underwriting, administration, or servicing of your policy/account, unless the disclosure has been authorized by you or is permitted or required by law.
  3. We obtain medical information in connection with specific products or claims. We do not share any consumer medical information we may possess with anyone within or outside Northbay, unless the consumer expressly authorizes it or we are required by law to do so.
  4. We limit the collection and use of your information to what is necessary to deliver superior service and to administer our business procedures. This may include our marketing of additional Northbay products and services to you. We collect personal information about you from the following sources: a) from your insurance and loan applications and related forms; b) from your transactions with us or others; and c) from consumer reporting and government agencies.
  5. We safeguard, according to appropriate standards of security and confidentiality, nonpublic personal information you share with us. "Nonpublic personal information" includes, for example, such information as your name, address, social security number, date of birth, age, gender and credit information. We maintain safeguards, physical and electronic, to protect that information. We conduct our business in a manner that keeps your personal customer information secure.
  6. Whenever we retain other organizations to provide support services on behalf of Northbay, we require them to protect our customers' personal information.
  7. When necessary, we will review and revise our privacy policies to protect personal customer information.

Some Northbay Auto Insurance Center, Inc. agencies are independently owned and operated by franchisees. This statement is being provided to you by Northbay Auto Insurance Center, Inc. In addition, you may receive privacy statements from the insurance companies that issue the insurance policies to you. You may contact us for further information at 1800.467.8726, by going to , or by calling or visiting your local Northbay Auto Insurance Center, Inc. office.

Your Information is Secure

Northbay Auto Insurance Center, Inc. uses a secure server and security protocol to safeguard the information you provide.
We use the highest level available of secure sockets layer (SSL) technology and data encryption when you provide information in our quote and purchase processes.
This state-of-the-art technology prevents third parties from reading your information while it's in transit.

To further safeguard your privacy and protect you from the threat of identity theft, Northbay Auto Insurance Center, Inc. maintains membership in industry leading online security programs, and never sells or shares your personal information with third parties for their independent use.